Treatment abandonment
The patient stops taking or picking up their medication, and nobody finds out until the emergency.
For insurers, clinics and health departments
See in time which patients are slipping away.
Between one appointment and the next, nobody watches the patient: authorizations expire, appointments are not rebooked and treatment is quietly abandoned. Medivia supports each patient and their family, and shows your team who needs attention.
Let's talk about a pilotGeneral indicators
Patients
1,284
Average adherence
78%
1,002 with logged doses
Appointment compliance
71%
2,946 completed
Missed or cancelled appointments
29%
412 no-show · 790 cancelled
Average time between appointments
38 days
By region (sorted by blocked procedures)
| Region | Patients | Appointment compliance | Adherence | Blocked procedures | Unclaimed medications |
|---|---|---|---|---|---|
| Coastal Region | 143 | 52% | 61% | 41 | 37 |
| South Zone | 241 | 58% | 66% | 34 | 29 |
| East | 207 | 69% | 77% | 22 | 18 |
| West | 113 | 73% | 80% | 11 | 9 |
| Central Zone | 268 | 78% | 85% | 9 | 12 |
| North Zone | 312 | 84% | 88% | 7 | 6 |
What happens between appointments
No-shows
Specialist appointments are not booked or not kept, and follow-up is lost.
Stuck procedures
Authorizations that expire and incomplete deliveries that end up as complaints.
How Medivia supports the patient
Telegram reminders
Doses and appointments in a simple menu, with no extra app to install.
Did you go?
After each appointment it asks whether they went, and if not, alerts the family.
Wellbeing by voice
A voice note about how they feel, with an alert if something is concerning.
Procedures that arrive on their own
Insurer emails update authorizations and appointments without typing them.
What your institution gets
Patients who don't slip away
Medivia takes the initiative with those who don't ask for help.
Indicators for your population
In the pilot we define with you what to measure: adherence, appointment attendance, stalled procedures.
Early alerts
The family finds out in time, and in the pilot we define what reaches your team.
Data and privacy
- Data travels encrypted (HTTPS).
- Document photos and voice notes are analyzed and not stored.
- The patient or their family authorize who sees their information.
- AI analysis is information for the family, not a diagnosis.
Let's start with a pilot
A limited population, a defined time frame and the indicators you care about. Write to us and we'll build it with you.
[email protected]